DELIVERY POLICY

At ZiqTech, our commitment is to deliver exceptional service promptly and efficiently. We prioritize clear communication and timely delivery throughout the project lifecycle.

Delivery Process:
  • Project Initiation:
  • Upon formal agreement and receipt of necessary information from the client, the project begins within [specified time frame]. This includes a comprehensive review of project requirements and the establishment of timelines.
  • Progress Updates:
  • Throughout the project, clients receive regular progress updates, ensuring transparency and opportunities for feedback at various stages.
  • Completion Timeline:
  • Estimated completion timelines are provided at the project’s onset based on project scope and complexity. While we strive to meet these deadlines, they may be subject to change based on unforeseen circumstances or project alterations.
Timelines:
  • Initial Concepts:
  • The first set of deliverables, such as initial logo designs or website wireframes, are typically provided within [specified time frame] from project initiation.
  • Revisions and Feedback:
  • We encourage clients to review and provide feedback within [specified time frame] after receiving deliverables. This helps maintain project momentum and ensures timely completion.
  • Final Delivery:
  • Final deliverables, including completed designs or developed websites, are typically provided within [specified time frame] from the date of receiving comprehensive feedback and approval on earlier drafts.
Client Review:
    Clients are encouraged to review deliverables promptly and provide comprehensive feedback within the specified timeframe to ensure project progression.
Revisions:
    Our service includes a specific number of revisions based on the agreed-upon scope. Any additional revisions beyond the scope may be subject to additional charges or modifications to project timelines.
Quality Assurance:
    ZiqTech follows stringent quality checks to ensure that the final deliverables meet the client’s requirements and industry standards. We aim for excellence in every aspect of our service.
Unforeseen Circumstances:
    While we strive for timely deliveries, certain unforeseen circumstances such as technical issues, changes in project scope, or external factors beyond our control may impact project timelines. In such cases, we will communicate promptly with the client and work towards a reasonable solution.
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